There seems to be no better time to pile on than when a lion is wounded.
If 2006 was the Mother of All Bad Business Years for Sony, guess what 2007 is shaping up to be for Dell - the company and stock?
- Stock: Doldrums
- Market share: down
- Profitability: down
- Reputation for customer service: in tatters
- Stock option accounting: 'investigating'
- CEO: out, after
kiss-of-deathvote of confidence from chairman.
- Bill Lerach & Co: lawsuit filed/amended to include Intel's under-G payments for exclusivity.
- Reputation for technical support: what technical support?
Now comes a class-action suit filed by employees at an Oregon call center accusing the company of short-changing them.
I sincerely hope that it is not the case!
How jacked would it be that the CEO get $$$ for efficiency while simultaneously shafting the working stiffs who were your first line of contact with customers?
I hope Mikey fixes things, and fast, because, at the end of the day, no one would remember that former placeholder: it is your name on the building, Michael!
© 2007, John Obeto II for SmallBizVista.com®